Ideal for onboarding new Travel Experts or Admin staff.
📌 Screenshot: [Glossary overview placeholder]
Term | Definition |
File | The central record of a client’s trip containing travelers, services, invoices, and documents. |
Travel Agreement | Official booking confirmation sent to the client. |
Deposit Invoice (DEP) | First partial invoice issued before final confirmation. |
Balance Invoice (INV) | Final invoice covering the full amount. |
Credit Note (CRN) | Cancels or corrects an existing invoice. |
Service | Individual travel component (flight, hotel, insurance, etc.). |
Supplier | Company providing the service. |
Client (Hoofdboeker) | Main customer responsible for payment. |
Traveler | Person actually traveling. |
Document | Any file (PDF, voucher, invoice) attached within TravelMind. |
Task | Reminder or to-do linked to a file or shown in your dashboard. |
Admin Note | Comment added by Finance; locked for agents. |
Purchases Tab | Lists supplier costs and commissions. |
Profitability View | Shows margin per supplier. |
Audit Tab | Tracks all user actions for accountability. |
DIR Status | Indicates direct manual handling by Admin. |
Passive Segment | Imported Amadeus line for reference only. |
Greentripper | CO₂ offset partner integration. |
Quotation Fee | Service charge for preparing proposals. |
E-Sign | Electronic signature workflow for agreements. |
MFA / SSO | Microsoft Multi-Factor Auth & Single Sign-On login system. |