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Using E-Sign for customer approval

Learn how to send a Travel Agreement for electronic signature (e-sign).

Updated over a month ago

Once a Travel Agreement is created, you can send it digitally to your client for approval. The e-sign process includes the Travel Agreement, invoice, and general terms and conditions.


Steps to send for e-sign

  1. Open the Travel Agreement tab in your file.

  2. Select the agreement you want to send.

  3. Click 'Print'.

  4. Confirm the recipient’s email address (usually the main client).

  5. Click Send.

Your client will receive an email with a secure link to review and approve the documents.


How the client sees it

  1. The client receives an email

  2. The open the email and click the link.

  3. They view the Travel Agreement, invoice, and conditions online.

  4. They confirm acceptance by clicking Yes, I agree.

Once signed, you’ll see the updated status in your Documents tab:

  • Awaiting approval

  • Signed and approved


Common use cases

  • Sending a new trip confirmation

  • Resending after adjustments

  • Getting approval for additional services or updated prices

⚠️ Warning: Don’t manually print and scan — use e-sign for legal and audit compliance.

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