When booking through a tour operator (TO), DMC, or when creating your own self-packaged trip, you can either enter one Package service or several individual services.
The choice depends on how the booking is invoiced and displayed to the client.
Use a Package when:
All components are sold as one combined product by a supplier (TO/DMC).
The client pays one total price.
You want to show one single line on the travel agreement.
Example:
A 7-night TUI package including flights and hotel → add one Package service.
Use individual services when:
You created a custom combination from different suppliers.
You need separate purchase tracking for each item.
The client may want to see each component listed.
Example:
Flights booked via Amadeus, hotels via Expedia, and transfers added manually → add each as its own service line.
💡 Tip: You can combine several individual lines using Grouping (see Article 4) for a cleaner document layout.
Quick comparison
Situation | Use “Package”? | Reason |
TO/DMC provides one invoice | ✅ Yes | Single combined service |
Self-packaged trip (multiple suppliers) | ❌ No | Keep services separate, so client can see details |
Self-packaged trip (multiple suppliers) | ✅ Yes | Client can see 1 line on the invoice |
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Corporate trip (flight + hotel separate) | ❌ No | Each service billed individually |