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Adding services manually (flights, hotels, cars, packages, insurance, train, other)

Learn how to manually add new services to your file when they aren’t automatically imported.

Updated over a week ago

You can add any booked component manually — flights, hotels, car rentals, packages, insurance, trains, or other services. Each added service will appear as a separate line in your file.

📌 Screenshot: [Services section overview placeholder]


Step-by-step: adding a service

  1. Open your file and go to the General tab.

  2. Click Add Service.

  3. A window opens where you select the service type from the dropdown list.

    • Available types:
      ✈️ Flight ticket
      🚗 Car rental
      🏨 Hotel
      📦 Package
      🛡️ Insurance
      🚆 Train ticket
      ➕ Other (for items like vouchers, visa fees, quotation fees, etc.)

  4. Fill in the required fields (marked with an asterisk *).

  5. Add the supplier, ticket/reference number, and any relevant notes.

  6. Click Save 💾 — your service will appear as a new line in the list.


Important rules

  • The supplier must already exist in TravelMind.

    • Type the first few letters to find it.

    • If not found, ask Admin to add it before proceeding.

  • Use real supplier references — never enter fictional ones (like “12345” or “test”).

  • Always describe the service clearly in the Note field — this text appears on client documents.


Examples by service type

Flight ticket

  • Supplier = Airline or BSP

  • Ticket number = PNR or booking reference

  • Include route and cabin class in Note

  • VAT = 0%

Car rental

  • Supplier = Rental company or broker

  • Ticket number = Booking number

  • Note = Car type, inclusions (insurance, GPS, etc.)

Hotel

  • Supplier = Hotel or broker (Expedia, MisterFly, etc.)

  • Note = Room type, meal plan, number of nights

  • Virtuoso:

    • “Yes” if booked under Virtuoso conditions

    • “Potential” if booked elsewhere but hotel is Virtuoso

    • “No” if not Virtuoso

Package

  • Supplier = Tour Operator or DMC

  • Note = Summary of trip (e.g., multi-stop itinerary)

  • VAT = 0%

Insurance

  • Supplier = Insurance company

  • Ticket number = Policy number

  • Always add as a separate line

Train ticket

  • Often imported automatically (Atlantis/Rail).

    • If manual: include reference, route, and date.

Other

  • Use for visa fees, vouchers, quotation fees, excursions, or service charges.

💡 Tip: Always double-check the VAT and service type — it affects invoices later.

📌 Screenshot: [Add service form placeholder]

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