Skip to main content

How to create a new file (manual entry)

Step-by-step guide to creating a new TravelMind file manually.

Updated over a week ago

You can create a new file directly in TravelMind using the “New” button under the Files tab.

Steps

  1. Click “New” at the top of the File page.

  2. In the pop-up window, select the type of file:

    • Business – for corporate trips (invoice only).

    • Leisure – for private or holiday trips (includes quotations, deposits, and balance invoices).

    • ⚠️ Never use “Group” or “Other.” For group travel, always choose Leisure.

  3. A new dossier opens automatically in the General tab.
    You’ll see fields like:

    • Client

    • Passengers

    • Travel info (dates & destinations)

    • Your internal notes

    • File details (auto-filled number & date)

    • Admin notes

    • Services

  4. Select the client:
    Type the client’s name or number (previously created under “Third”).
    Choose from the dropdown list.

  5. Add travel info:
    Click Edit and fill in:

    • Departure & return dates

    • Country of origin and destination

    • Departure & arrival cities
      Save with the 💾 icon.

  6. Add notes:

    • “Notes” → internal remarks visible only to you and admin.

    • “Admin notes” → visible to accounting; cannot be edited by agents.

  7. Add passengers:

    • Click Add passenger

    • Enter name, surname, date of birth (if known), and title.

    • Or select existing contacts from the client file.

  8. Add travel services:
    Use the Add Service button to list all products (flights, hotels, insurance, etc.).
    See Services and Bookings for service details.

📌 Screenshot: [New file creation pop-up]

💡 Tip: Always save after each section (blue disk icon). Fields with* are mandatory.

Did this answer your question?