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Adding notes vs admin notes (best practices)

Know the difference between regular notes and admin notes — and how to use them correctly.

Updated over a week ago

There are two note fields in every file:
Notes (your internal comments) and Admin Notes (for accounting or system info).

Notes

  • Visible to you and Admin.

  • Not visible to clients.

  • Used to record:

    • Communication with clients or suppliers

    • Important actions (voucher received, change confirmed)

    • Follow-up reminders

Example:
“2025-04-12 – Client requested new quote for July instead of June.”

Admin notes

  • Reserved for Admin or Accounting.

  • Can include:

    • Refund confirmations

    • Missing information requests

    • Accounting comments

⚠️ You cannot edit Admin Notes.

📌 Screenshot: [Notes and Admin Notes fields placeholder]

💡 Tip: Always include a date and your initials in your Notes entries — it makes follow-up easier for Admin and colleagues.

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